Điều khoản Dịch vụ

Trách nhiệm pháp lý giữa SpaceHub, người thuê và chủ kho bãi

Acceptance of Terms

Kho Plus Pty Ltd, (hereafter referred to as “Kho+”, “Kho Plus”, “we”, “us”, or “our”) provides an online platform that connects Hosts who lease out Space to Renters (collectively, the “Services”). In this document, the terms “Kho+”, “Kho Plus”, “we”, “our”, “us” refer to Kho Plus Pty Ltd. The terms “Service” or “Services” refer to any services we offer, including all Kho+ web applications, mobile applications, and other software, helpdesk services, beta versions, and the web site accessible at www.spacehub.vn and its associated content (collectively, the “Site”) as well as any and all marketing channels where Collective Content may be disseminated in Kho+’s sole discretion. The terms “you” or “your” refer to the users of the Kho+ Service.

  • These Terms and Conditions form a legally binding agreement between you (“you”, “your”, the “User”, the “Host” or the “Renter”) and Kho Plus Pty Ltd (“Kho Plus”, “Kho+”, “we”, “us”, or “our”). By using the Site or Services you agree to comply with and be legally bound by the terms and conditions of these Terms of Service (“Terms”), whether or not you become a Member, or other registered user of the Services. 
  • These Terms govern your access to and use of the Site and Collective Content (defined below), which constitute a binding legal agreement between you and Kho+. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Services, Site or Collective Content. Unauthorized or improper use of the Services or a violation of the Terms set forth herein may result in you being banned from the site and any use of the Services, Site and Kho+’s platform or other service and may subject you to civil liability and/or criminal penalties.
  • By clicking “I ACCEPT”, you register as a user of Kho Plus (“User”) and you enter a legally binding agreement with Kho Plus on the following terms. You warrant that you have full legal capacity to enter into this agreement. If you do not accept all the Terms and Conditions, you must not use or access the Website.
  • Kho Plus reserves the right to amend these Terms and Conditions from time to time without notice. You will be deemed to have read and accepted these Terms and Conditions, including any changes, each time you use the Site.

Defined Terms

  • Host: The person engaged in the act of storing or agreeing to store the Stored Items, and the act of storing or agreeing to store the Stored Items, respectively, in accordance with these Terms and any separate rental agreement entered into between Hosts and Renters, if any.
  • Renter: The person engaging in a temporary lease of the Host’s Space, and the act of engaging in a temporary lease of the Host’s Space, respectively, in accordance with the terms of the rental agreement as described herein.
  • Space: The area of the Host’s property rented or offered for rental by a Host.
  • Listing: The searchable description advertising the Host’s space as found on this Site or the Services.
  • Contract: Agreement between a Host and a Renter to utilise a Space for the storage of goods for a Total Fee.
  • Stored Items: The items or goods of the Renter that are stored in the Host’s Space under a Contract. 
  • Booking: A confirmed transaction between Host and Renter whereby Renter stores its Property in a Host’s Space. 
  • Bond: A non-mandatory payment deposit set by the Host to cover the loss, damage or theft of the space access device e.g. key, swipe card, remote control. This may also cover any owing funds from the Renter and/or damage caused to property. The bond is held for the booking duration by Kho+.
  • Member: A person who completes Kho+’s account registration process, including, but not limited to, Hosts and Renters, as described under “Account Registration” below. 
  • Kho+ Content: All content that Kho+ makes available through the Site including any Content licensed from a third party, excluding Member Content. 
  • Member Content: All content that a Member posts, uploads, publishes, submits or transmits to be made available through the Site. Member Content may include user profiles and biographical information. “Collective Content” means Member Content and Kho+ Content. 
  • Content: text, graphics, images, software, audio, video, information or other materials.

General Terms relating to Service

We reserve the right to close your account or to remove or disable access to any Listing for any reason, including Listings that Kho+, in its sole discretion, considers to be objectionable for any reason, in violation of these Terms.

Kho+ makes available a platform or marketplace with related technology for Renters and Hosts to list, quote and arrange for Bookings of storage and parking including, but not limited to, basements, garages, attics, closets, lockers, sheds, storage units, driveways, parking spots or other available Space (“Contract”). 

Kho+ is not an owner or operator of properties, nor is it a real estate broker, rental agent or insurer. Kho+ acts as an intermediary for members to transact and is not considered a party to any Contract between the Host and the Renter. Kho+ does not own, sell, resell, furnish, provide, rent, re-rent, manage and/or control properties. Kho+ has no control over the conduct of Hosts, Renters or other users of the Site and Services, and disclaims any and all liability. Any agreement between Hosts and Renters is between them alone, and Kho+ will not be a party to any such agreement. You, as a member of Kho+ platform, agree that you are solely responsible to become familiar with and abide by any law or other regulation that relates to the storage of goods. Kho+ does not advise on issues related to law and regulation. Kho+’s responsibilities are limited to: 

  • Facilitating the availability of the Site, Services and its platform;
  • Serving as the limited agent of each Host for the purpose of accepting payments from Renters on behalf of the Host.

The Site and Services are intended to be used to facilitate the booking of Space. Kho+ cannot and does not control the content contained in any listing nor the condition, legality or suitability of any Space. Kho+ is not responsible for, and disclaims any and all liability arising from the content of any listing or the suitability of any space.

You acknowledge and agree that, by accessing or using the Site or Services or by downloading or posting any Content from or on the Site or through the Services, or by referring others, you are indicating that you have read, understand and agree to be bound by these terms, whether or not you have registered with the site, app or Services. If you do not agree to these terms, then you have no right to access or use the Site Services, or Collective Content. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” will refer and apply to that company or other legal entity, and its successors and assignors.

Prohibited Goods

The following items may not be stored through a Contract under any circumstances:

  • Toxic;
  • Polluted or contaminated goods;
  • Firearms, munitions, weapons or explosives;
  • Radioactive materials;
  • Highly flammable or hazardous goods;
  • Living plants or animals;
  • Food or perishable goods (unless frozen food to be stored in a deep freezer);
  • Anything damp, mouldy, rotten or infested with or damaged by parasites;
  • Any items which emits any fumes or strong odour;
  • Cash and securities;
  • Illegal goods;
  • Waste;
  • Any item whose presence would invalidate any insurance policy which would otherwise cover the items or the storage space.

Account Registration

In order to book a Space or create a Listing on the Site, Services or the Kho+ platform, you must register to create an account (“Kho+ Account”) and become a Member. You may register to use the Services directly via the Site as described in this section or via direct email invitation. As part of the functionality of the Site and Services, you may link your Kho+ Account with Third Party Accounts, by either: 

  • Providing your Third Party Account login information to Kho+ through the Site or Services; or 
  • Allowing Kho+ to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. 
You represent that you are entitled to disclose your Third Party Account login information to Kho+ and/or grant Kho+ access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating Kho+ to pay any fees or making Kho+ subject to any usage limitations imposed by such third party service providers. By granting Kho+ access to any Third Party Accounts, you understand that Kho+ will access, make available and store (if applicable) any Content that you have provided to and stored in your Third Party Account (“SNS Content”) so that it is available on and through the Site and Services via your Kho+ Account and Kho+ Account profile page. Unless otherwise specified in these Terms, all SNS Content, if any, will be considered to be Member Content for all purposes of these Terms. Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts will be available on and through your Kho+ Account on the Site and Services. Please note that if a Third Party Account or associated service becomes unavailable or Kho+’s access to such Third Party Account is terminated by the third party service provider, then SNS Content will no longer be available on and through the Site and Services. You have the ability to disable the connection between your Kho+ Account and your Third Party Accounts, at any time, by accessing the “Settings” section of the Site. 

Your relationship with the third party service providers associated with your Third Party Account is governed solely by your agreement(s) with such third party service providers. Kho+ makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement and  is not responsible for any SNS Content. We will create your Kho+ Account and your Kho+ Account profile page for your use of the Site and Services based upon the personal information you provide to us or that we obtain via a Third Party Account as described above. You may not have more than one (1) active Kho+ Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.  reserves the right to suspend or terminate your  Account and your access to the Site and Services without cause or notice. Some possible reasons for termination include but are not limited to: (1) if you create more than one  Account; (2) if any information provided during the registration process or thereafter proves to be inaccurate, not current or incomplete; and (3) breach of these Terms. Termination of an account may result in forfeiture and destruction of all information associated with such account. All provisions of these Terms that, by their nature, should survive termination shall survive termination, including, without limitation, limitations of liability, and indemnity. 
You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your Kho+ Account, whether or not you have such activities or actions. You will immediately notify Kho+ of any unauthorized use of your Kho+ Account by emailing support@spacehub.vn.

Obligations of all Members

Registration with the Website requires the User to either log in via Facebook or supply your name, and email address and a password. Once registered your email address and password constitute the “Registration Details” of your User account. 

When you create a user account, we may require you to verify your identity. You warrant that all identity documents you provide are complete, current and accurate. You undertake to notify us of any changes to these identity documents within 7 days (for example, changing your name or contact address). 

Each Listing by a Host is an offer to enter a legally binding Contract with the Renter. If the Renter indicates through the website that the proposed terms of the Listing are accepted, the Host will receive by email the booking request, to which they will be required to either approve or decline the Booking within 48 hours of when the Booking is requested (as determined by Kho+ in its sole discretion) or the Booking request will be automatically declined. In the absence of response, the request is considered rejected. If they accept the reservation, the Contract is confirmed and the Fee is taken from the Renter.

Obligations of Hosts

To create a Listing, the Host must describe the Space, along with any conditions of storage they wish to apply, on the listing page of the Website. Such description may include text, graphics, pictures and other relevant content and should include details like size, location, security, whether or not a deposit is required for access cards/keys, and access offered. The Host will also disclose to the Company the price he wishes to charge for storage (the “Kho+ Rent”). All descriptions and information must be accurate, complete, up-to-date and truthful to the best of your knowledge and belief. In the event that the Space becomes unavailable for any reason, you agree to remove or suspend the Listing as soon as reasonably practicable.

You acknowledge and agree that you are responsible for any and all Listings you post. Accordingly, you represent and warrant that any Listing you post and the booking of, or Renter’s use of, a Space in a Listing you post: 

  • will not breach any agreements you have entered into with any third parties; and
  • will be in compliance with all applicable laws, tax requirements, and rules and regulations that may apply to any Space included in a Listing you post, including, but not limited to, zoning laws and laws governing rentals of residential and other properties and (b) not conflict with the rights of third parties.
The Host can provide 2 types of access for any Listing:
  • Full Private Access, thus giving permanent access to the Renter; and
  • Partial Access, with access to Listing provided upon giving notice to and being chaperoned by the Host.
Where Full Private Access is provided, the Renter is responsible for all damage to the storage space that would be caused by the objects stored or by any negligent act or omission of the Renter and agrees to pay reasonable compensation in the unlikely event of damage to the Space caused. Reasonable compensation will normally mean paying for reasonable repairs, or replacement where the Space or part thereof is damaged beyond repair.
Where Partial Access is provided the Host is responsible for the restitution of goods stored and inventoried in the state they were in at the time of storage. The Host has the obligation to inform without delay the Renter for any loss, damage or theft he would have found on the deposited assets. The Host in this case is responsible for the restitution of the deposited property in the condition they were at the day of delivery.

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